Precautions During the COVID-19 Pandemic of 2020

3/19/2020 (Permalink)

Extra precautions are being taken by our staff to help reduce the curve and keep you safe.

SERVPRO is a leader in the cleaning and restoration industry. We strive to provide the best customer experiences we can. With the COVID-19 pandemic we are taking even more precautions to ensure the safety of our customers and our staff.

We are offering proactive cleaning to reduce the spread of germs, which reduces the chance one may become ill with COVID-19. We are also offering cleaning services for buildings (residential and commercial) for suspected and confirmed cases of COVID-19. 

Just because a majority of the world is being affected by this pandemic does not mean that water damage, fire damage and mold remediation issues cease. We are taking extra precautions in this area as well.

• When a customer calls in a loss of any kind, we are asking if they have been in contact with anyone who has been diagnosed with COVID-19 as well as asking they have had any symptoms.
• We are letting our customers know that the production members coming to their homes or businesses will be in a minimum of a face mask and gloves. 
• Our production technicians are performing our offered line of services in full protective personal equipment (PPE) when needed or requested. 
• At the present moment our office doors are locked as our office staff work inside. We ask that all who need to meet with someone please call ahead so that the needed person can meet you in the lobby.
• Any member of our staff that is not feeling well is encouraged to stay at home.

All of these steps are being taken to ensure that SERVPRO of Anniston, Gadsden and Marshall County does our part to help reduce the curve and ultimately the impact this virus has in our local area.